20.02.2017: Did not attend breakfast. Still has the lift key. When […] asked for the lift key, H.________ aggressively said 'I will not give it to you, I will only give it to ________ when she asks for it.' Did not return the lift key, despite requests to do so […] 21.02.2017: Did not attend breakfast […] H.________ […] complained about him. Did this in a loud voice […] 22.02.2017: Did not attend breakfast and late for dinner […] 23.02.2017: Did not attend breakfast. Very rude to […]"